How to commission a portrait
- Please send an inquiry form or email me at firstname.lastname@example.org to commission your portrait. I will send a PayPal request for the 50% non-refundable deposit.
- Once you have secured the deposit, send at least a few good photo options for me to paint from. Photos taken at a high resolution and in natural lighting tend to make the best paintings. A photo catching a candid, funny or natural moment always makes for a great painting! Once I have reviewed the pictures, I will email you my pick for the best to work from and we can discuss backgrounds, colors, etc at that time. Once you have approved, I will start working!
- I will email a photo when it is finished (Normal turnaround time is 4-8 weeks depending on my workload. If you need it sooner, please let me know). I will make any changes you request at this time.
- Once you are completely satisfied, I will send you a PayPal request for the remainder of the cost, plus shipping. Oil paintings will need to dry completely before shipping, but will still be shipped within the 8 week turnaround. I will send a tracking number once your painting has shipped.
How will my package be shipped?
I ship via USPS Priority 2 - 3 business day for all orders within the United States. This includes a tracking number and $50 worth of insurance.
For international orders I ship via USPS First Class International 6 - 10 business day.This service does not include tracking or insurance and delivery times may vary widely depending on your location- if you would like to upgrade your shipping please send me an email before check out so I can give you an accurate quote. Any taxes or import duties are the responsibility of the buyer and have not been included in the shipping charges.
I ship to the address provided at checkout so please double check to make sure this information is correct!
Do you offer refunds or exchanges on custom portraits?
Unfortunately, I do not offer refunds or exchanges on custom portraits. I will work with you to make sure the painting is one that you are absolutely satisfied with. If you commission a painting and cannot offer a clear, well lit photograph to work from, I will ask for another photo. The more detailed the photo, the more detailed the painting. If you can only provide a fuzzy dark picture, you will probably not be satisfied with the paintings end result.
Additional Shop Policies
I retain all copyrights to the portraits that I create and I may use the artwork and the photos they're based on for any promotional or commercial purpose.
Your custom portrait is intended for personal use only and may not be used for commercial purposes such as logos, websites, blog banners, or anything that generates a profit without express written consent.